Special Memory #5
The most humbling experience I have ever had in my career was with an 18-year-old woman who attended my residential treatment program and we just did not connect. It happens, not every person is going to get along with me. She was there, not of her own choice but her family insisted that she clean herself up and was forced to be there.
From the start, whatever I did always went clunk. I had this “go go go” drive in me at the time and all I got from her was “stop”. I think half of the battle as a therapist is managing your own feelings, so I checked inside of me, worked with my own inner counselor, and as the session was silent, I processed through my frustrations and judgments and used the time to feel better within myself.
At this point, realizing that we just didn’t connect, I decided to teach her how to counsel herself. After I taught her our self-counseling method, she became an expert in this process.
This was the intent of the residential program. It was like a miniature college version of my graduate school and taught clients the fine art of being a psychotherapist. When this woman learned to counsel herself, she thrived! From her first paper, I was simply blown away by her abilities! She was in-depth, used our skills to perfection, and loved it so much she began writing more papers without being prompted.
What followed was a series of the most incredible self-counselings I had ever read. Each paper went deeper and deeper allowing the time spent in our one-on-one sessions to flow much better, and she was curious about other approaches we hadn’t shown them in the workshop up till then. I could see she was improving because there were post-it notes in and around the facility of her personal affirmations for all to see. She had bought into the program hook, line, and sinker!
After completing our program, she attended college while working full-time. We were all proud when she told us that she graduated.
Now, she wasn’t the only client that got off to a rocky start with yours truly. A man was sent over by his church, probably because they wanted to wash their hands of him. He seemed nice until everything I asked him to do was met with, “No. That won’t work for me.” Eventually, I asked him, “Then what will?”
I always assumed that people would unzip themselves, bare all, then I would use my magical tools and they would get better. Well, after my first session with this person, I learned that just wasn’t going to happen. Until somebody is comfortable with the therapy process, they tend to be resistant. Well, to be honest, he was a boulder.
This is the life of a psychotherapist. They trained me in school to conduct therapy a certain way, but when it came down to the live sessions, I learned more about real therapy from my clients.
In taking a backseat with this client, realizing all he needed was someone to listen, he began to open up more and more. Soon I heard him talk about the troubles in his life that brought him into therapy. Since my first attempts at “trying to fix him” failed miserably, my inner battle was on during each visit. I always wanted to educate people on developmental psychology and how to address the hurt that lies underneath anger, but now I had this voice in my head telling me two words: “Shut up.” I was on internal lockdown and didn’t like it. I wanted to fix him, but the voice in my head told me no. Imagine how you would feel. You have all this knowledge that you know will help a person and they don’t want to hear it? Frustration doesn’t even come close to my feelings, but like a wounded dog, I put my tail between my legs, kicked back, and watched this man go over the same things again and again, with little or no resolution.
Did he ever grow? Well, actually yes, and it wasn’t by my actions one bit. He would say something, look at my reaction, all I could do was show interest, and then he would continue with the same story, that I could probably recite by memory. Still, this man grew on me. And perhaps it was my acceptance of him that the real him suddenly popped out. It took a couple of years but I learned about the substance addiction he had hidden from me, and suddenly he began finding his own solutions.
I learned a huge lesson, that clients are customers and I needed to be sensitive to their needs. If anyone needed me to listen, I’d listen. People have the ability to find their own solutions and the mark of a good therapist is allowing them to do so. No glory needed, that was my old Ego trying to claim the victory. He talked his way through addiction and mood problems, and I patiently watched it unfold, right in front of me – which was amazing.
I face this battle inside my head from time to time. My will or thy will. If the old me wants to jump in and take control, but the seasoned part inside of me makes me stop, breathe, recenter, and follow my gut.
In retrospect, I like when sessions go clunk. This makes me reassess myself and possibly learn, grow, and become a better person. Oh, you probably wouldn’t notice when I get triggered in a session, or that I am fully engaged with my Inner Counselor. At least my University was spot on when they taught us how to do this.
The key for any budding therapist is bonding with a client. This is when they feel comfortable with you and you them. In classic psychotherapy, bonding with a client is said to take 6 to 8 months. I sometimes see it immediately, but when I don’t, I have sessions in my head to discover ways on how to do so.
If you have never gone through therapy before, or if you are seasoned, it is important to understand that counseling can be seen as a dance between counselor and client. If the counselor is warm and accepting, a huge shield is removed and there is more of a flow.
In these two cases, I took difficult situations as a learning opportunity to find a way to establish a good working relationship – or a good dance. Is my way the only way? No. Am I so closed-minded that healing is only by my efforts alone? Well, that is foolish because I can’t heal anybody but myself. I don’t know what is exactly going on in a person’s brain, but I am excited when they tell me what they are thinking. This clues me into how they operate, and then it is a step to the left, to the right, and swing your partner with a do-si-do.
Compassionate Care is Always Available
There are many more tools and strategies you can use in your pursuit of happiness. Here is where we come in. Contact us at Basic Steps Mental Health and let us support and educate you on this journey back to your loving heart center. Imagine living a heart-centered life, regardless of what is happening externally. We’d love to be of help.
For 25 years, Dr. Scott Alpert, the clinical director of Basic Steps Mental Health, has treated over 7,000 people with mental health and addiction problems, using a Psychological approach that mixes and matches ten of the top approaches used in the industry. We are here virtually and in-person to help you get through this COVID-19 pandemic and many other difficulties you may be experiencing.
May you have good mental health.
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